Survey on how care services rate

Survey on how care services rate
The findings from a Leicestershire County Council survey indicate that the majority of people who receive adult social care and support are satisfied with the services they receive.

Earlier this year, around 1,000 people were sent a questionnaire and responses show 93 per cent of people rate their care positively, and that the services help them have control of their daily life.

It also shows 91 per cent of people saying that the care and support services they receive help them in feeling safe.

Councillor Richard Blunt, the county council’s cabinet member for adult social care, said: “It is heartening to know that, in the majority of cases, people are satisfied with the care they receive and that’s encouraging as we are facing significant funding challenges as an authority.

“These results not only help us to gauge the quality of our services. They also help us with future plans to support people.”

The survey findings also show that 82 per cent of people, when asked about their general health, described it as being fair, good or very good.

Around 70 per cent of people also found it very or fairly easy to find information and advice about support, services or benefits, although that is an area recognised by the county council as needing improvement.